What are internal comments and internal files?

The comments section of the project acts as a platform for collaborators to communicate on that specific matter in one place, reducing back-and-forth on email exchanges. Files and documents applicable to the matter can be uploaded and reviewed within the project at any time.

The “Comments” and “Files” sections are visible to and can be utilized by any staff member, collaborator, or outside counsel. “Internal Comments” and “Internal Files,” on the other hand, are reserved only for administrators and assigned collaborators, and neither outside counsel nor unassigned staff will be able to review “internal” exchanges or files.