Building a Legal Operations Team: Challenges and Solutions

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October 21, 2023

Building a legal operations team is critical for organizations looking to improve their legal processes and drive efficiencies. However, building a legal operations team can also be a complex and challenging process, requiring careful planning and attention to detail.

In this article, we will explore the challenges of building a legal operations team and the solutions to those challenges.

Top Challenges Facing Legal Operations Teams

1. Finding Legal Talent

One of the biggest challenges of building a legal operations team is finding the right talent. Legal operations roles require a unique set of skills, including a deep understanding of legal processes, experience with technology, and the ability to drive change. Finding individuals with the right combination of skills can be challenging, particularly for organizations that are just starting to build their legal operations capabilities.

2. Team Communication

Another challenge is getting buy-in from other stakeholders, including the legal department, other business units, and senior leadership.Building a legal operations team requires cross-functional collaboration and a shared understanding of the goals and objectives of the team. It can be difficult to get everyone on the same page, particularly if there is resistance to change.

3. Inadequate Legal Tools and Technology

Another challenge is securing adequate legal tools and technologies to improve things like operations, budgeting, and staffing. Legal operations teams need the right tools and technology to be effective, and it can be challenging to secure the necessary resources, especially in the early stages of building the team.

Top Solutions For Legal Operations Teams

Despite these challenges, there are solutions to building a successful legal operations team. One solution is to start small and build the team incrementally. This allows you to prove the value of the team, build momentum, and secure additional resources as needed.

1. Legal Team Collaboration

Another solution is to work closely with the legal department and other business units to understand their needs and goals. This can help you to align the legal operations team with the broader goals of the organization, making it easier to get buy-in and secure the necessary resources.

2. High Quality Legal Software

Investing in the right technology is a must for legal operations teams. Legal teams need the right tools to be effective, including contract management software, legal project management tools, and data analytics platforms. By investing in the right technology, you can ensure that your legal operations team has the tools it needs to succeed.

3. Continuous Improvement

Finally, it is important to build a strong culture of continuous improvement. This includes regular performance reviews, continuous process improvement initiatives, and a focus on innovation. By building a strong culture of continuous improvement, you can ensure that your legal operations team is always moving forward and improving.


There is no denying how difficult it can be to high-caliber legal operations team. But with the right technology and information, it’s more than possible to build a successful legal operations team that consistently drives results and improves performance.